Help center
How can we help?
29 short guides to running events on Mise, written by the people who answer support.
Browse by topic
Getting started
Set up your agency, invite the team and decide who sees what.
Planning an event
Events, the event map, templates, tasks and equipment.
Vendors & quotes
Your vendor book, quote requests, comparisons and compliance.
Clients & guests
The client portal, approvals, questionnaires, presentations and RSVPs.
Event day
Run of show, live mode and working offline.
Budgets & payments
Budgets, margins, deposits and card payments from clients.
Import & switching
Bring contacts, vendors and past events in from other tools.
Plans, billing & support
Your plan, invoices, read-only access, backups and getting help.
Still stuck?
Talk to a person.
Questions, problems, complaints, ideas, billing and account requests all reach the same team.
1.Already a customer?
Sign in and use the chat or the help desk to follow every request.
2.Can’t sign in?
Use this form — we’ll reply by email.
3.Event-day emergency?
Say so in the subject and we’ll prioritise it.
Studio: reply within one business day.
Agency and House: first response within 2 business hours (9am–6pm US Eastern, Mon–Fri).